Advice and answers from the Cuvva Team

Privacy Policy

The Data Protection Officer
Cuvva c/o Swiss Re
1 Pancras Square
London
N1C 4AG

privacy@cuvva.com

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are:

  • Usage data
  • Email address
  • Phone numbers
  • Full name
  • Full address
  • Licence data
  • MyLicence DVLA data (see FON)
  • Geographic position
  • Date of Birth
  • Nickname
  • Facial photo (selfie)
  • Scanned driving licence
  • Vehicle Image
  • Vehicle Value

The Personal Data may be freely provided by the User, or collected automatically when using this Application. Any use of tracking tools - by this Application, unless stated otherwise, serve to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services. Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Methods of processing data

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the non-personal Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.This does not include data from your licence or data obtained under our Fair Obtaining Notice from the MyLicence database.

Retention time

Cuvva is bound by certain regulatory rules to keep insurance data for at least seven years. Non-insurance data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the Non-insurance related data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Access to third party services' accounts, Location-based interactions, Analytics, Backup saving and management, Displaying content from external platforms, Handling payments, Hosting and backend infrastructure, Interaction with external social networks and platforms, Interaction with support and feedback platforms, Managing contacts and sending messages, Managing support and contact requests, Registration and authentication, Remarketing and Behavioral Targeting, Social features, Traffic optimization and distribution and Contacting the User. The Personal Data used for each purpose is outlined in the specific sections of this document.

Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

Social Garage

If you opt in to Social Garage, we may expose specific information to your Facebook friends, in addition to the information already shared between friends by Facebook itself. The specific information comprises:

  • your Cuvva account's registered email address
  • your Cuvva account's registered phone number
  • information about cars registered on your Cuvva account which are set as available to friends

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.Cuvva is bound by certain regulatory rules to keep insurance data for at least seven years.

This Application does not support "Do Not Track" requests. To determine whether any of the third party services it uses honor the "Do Not Track" requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

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