# Cuvva Help Center

> Fast and affordable temporary insurance

## Getting set up

- [Fixing duplicate accounts](https://support.cuvva.com/en/articles/6359617-fixing-duplicate-accounts.md): Do you have a duplicate account? Here's how to sort it
- [Using Cuvva with an international driving licence](https://support.cuvva.com/en/articles/5904225-using-cuvva-with-an-international-driving-licence.md): You can get temporary car insurance with Cuvva using a range of international driving licences
- [How to log in to the Cuvva app](https://support.cuvva.com/en/articles/5882888-how-to-log-in-to-the-cuvva-app.md): How to log in to you Cuvva account
- [Taking a vehicle photo for your Cuvva policy](https://support.cuvva.com/en/articles/2613775-taking-a-vehicle-photo-for-your-cuvva-policy.md): How to nail your Cuvva vehicle photo
- [Number plates and your Cuvva policy](https://support.cuvva.com/en/articles/2614100-number-plates-and-your-cuvva-policy.md): How to change plates, and whether you can drive on a private reg
- [Why does Cuvva freeze some accounts?](https://support.cuvva.com/en/articles/5814996-why-does-cuvva-freeze-some-accounts.md): How we combat fraud and avoid invalid policies
- [Can I delete my account?](https://support.cuvva.com/en/articles/5814485-can-i-delete-my-account.md): How can I delete my Cuvva account?
- [Why can't I add my licence into the app?](https://support.cuvva.com/en/articles/5866215-why-can-t-i-add-my-licence-into-the-app.md): Make sure you've entered your name and date of birth correctly
- [Can your account be used by others?](https://support.cuvva.com/en/articles/5827316-can-your-account-be-used-by-others.md): Can you share your Cuvva account?
- [How to set up your account with a selfie](https://support.cuvva.com/en/articles/8916119-how-to-set-up-your-account-with-a-selfie.md): How to prove your identity when signing up to use Cuvva
- [Phone requirements](https://support.cuvva.com/en/articles/8916200-phone-requirements.md): How to make sure you’ve got the latest version of the Cuvva app

## Policies, quotes, and incidents

- [Reporting an accident, theft or damage to your vehicle: what to do and how to make a claim](https://support.cuvva.com/en/articles/89942-reporting-an-accident-theft-or-damage-to-your-vehicle-what-to-do-and-how-to-make-a-claim.md): What to do if you’ve had an accident or need to make a claim
- [Insuring a learner driver](https://support.cuvva.com/en/articles/6600621-insuring-a-learner-driver.md): There are some limits on what car you can insure, and who can get insured
- [Can I move my Cuvva policy between cars?](https://support.cuvva.com/en/articles/5988886-can-i-move-my-cuvva-policy-between-cars.md): Is it possible to move your Cuvva insurance policy from one car to another?
- [Who can Cuvva insure?](https://support.cuvva.com/en/articles/5913696-who-can-cuvva-insure.md): We offer temporary car insurance to as many drivers as we can, but there are some age, licence, and vehicle restrictions. The easiest way to check if you’re eligible is to get a quote in the app. H...
- [Can I use Cuvva cover for my business?](https://support.cuvva.com/en/articles/89933-can-i-use-cuvva-cover-for-my-business.md): Can Cuvva be used for my business?
- [Can I tax my car with Cuvva?](https://support.cuvva.com/en/articles/5913663-can-i-tax-my-car-with-cuvva.md): Taxing a car using temporary cover
- [Cuvva's policy durations - and how to extend](https://support.cuvva.com/en/articles/5907849-cuvva-s-policy-durations-and-how-to-extend.md): Get covered from 1 hour to 28 days
- [Fully comprehensive car insurance](https://support.cuvva.com/en/articles/5907831-fully-comprehensive-car-insurance.md): What is included in fully comprehensive car insurance?
- [Lending your car](https://support.cuvva.com/en/articles/5904231-lending-your-car.md): How to lend your car to a friend or family member
- [Cuvva’s impound car insurance](https://support.cuvva.com/en/articles/5904217-cuvva-s-impound-car-insurance.md): How to release your car from the pound
- [How does our pricing work?](https://support.cuvva.com/en/articles/5904197-how-does-our-pricing-work.md): The main factors that influence the price of your car insurance quote
- [How to drive someone else's car with Cuvva](https://support.cuvva.com/en/articles/5814528-how-to-drive-someone-else-s-car-with-cuvva.md): Can I get temporary insurance for borrowing or sharing a car?
- [Does the car need an underlying policy?](https://support.cuvva.com/en/articles/2614316-does-the-car-need-an-underlying-policy.md): Can I use Cuvva to drive an uninsured car? Plus how the CIE works
- [Running out of time or phone battery](https://support.cuvva.com/en/articles/5866291-running-out-of-time-or-phone-battery.md): What to do if you run out of time or battery
- [How to get a quote and buy a policy](https://support.cuvva.com/en/articles/5866296-how-to-get-a-quote-and-buy-a-policy.md): How to get a quote and buy a policy - plus what you'll need
- [What vehicles can Cuvva insure?](https://support.cuvva.com/en/articles/89930-what-vehicles-can-cuvva-insure.md): Cuvva insures cars, vans, campervans, and motorhomes. Here's everything you need to know.
- [Police checks and the MID](https://support.cuvva.com/en/articles/5866314-police-checks-and-the-mid.md): What to do if you get pulled over for an insurance check
- [Previous incidents, penalty points, convictions, and driving bans](https://support.cuvva.com/en/articles/2614091-previous-incidents-penalty-points-convictions-and-driving-bans.md): Make sure your driving details are accurate
- [Driving abroad with Cuvva](https://support.cuvva.com/en/articles/89932-driving-abroad-with-cuvva.md): Using Cuvva outside of England, Scotland, Wales, and Northern Ireland
- [Who underwrites Cuvva policies?](https://support.cuvva.com/en/articles/89936-who-underwrites-cuvva-policies.md): What is an underwriter, and which ones do Cuvva work with?
- [Can I cancel my policy or get a refund?](https://support.cuvva.com/en/articles/89947-can-i-cancel-my-policy-or-get-a-refund.md): Cancelling or getting a refund on a policy
- [Where to find my policy documents and receipts](https://support.cuvva.com/en/articles/89962-where-to-find-my-policy-documents-and-receipts.md): Here's how you can find your policy documents and receipt
- [No claims bonuses](https://support.cuvva.com/en/articles/2616510-no-claims-bonuses.md): Can I get a no claims bonus \(NCB\) with Cuvva?
- [What is my excess?](https://support.cuvva.com/en/articles/2614467-what-is-my-excess.md): How to find the size of your excess in the app
- [Can I extend my policy?](https://support.cuvva.com/en/articles/2616525-can-i-extend-my-policy.md): How to add extra time to your Cuvva policy
- [Vehicle modifications](https://support.cuvva.com/en/articles/4991637-vehicle-modifications.md): What is a modification and do we cover them?
- [Breakdown cover](https://support.cuvva.com/en/articles/8167008-breakdown-cover.md): Everything you need to know about adding temporary breakdown cover to your policy.
- [Booking a Cuvva policy in advance](https://support.cuvva.com/en/articles/10944327-booking-a-cuvva-policy-in-advance.md): How to buy a policy in advance - and why some users can only by policies that start right away

## Payments

- [Cards and payments](https://support.cuvva.com/en/articles/2764580-cards-and-payments.md): How to change cards, report unauthorised payments, and more

## Privacy and data

- [Cuvva's privacy notice](https://support.cuvva.com/en/articles/5907862-cuvva-s-privacy-notice.md): How we protect your data
- [What happens if there’s a security breach?](https://support.cuvva.com/en/articles/89960-what-happens-if-there-s-a-security-breach.md): Cuvva's security breach policy
- [Cuvva's cookie policy](https://support.cuvva.com/en/articles/5863106-cuvva-s-cookie-policy.md): What are cookies and how does Cuvva use them?
- [Fair obtaining notice](https://support.cuvva.com/en/articles/13399610-fair-obtaining-notice.md): Information about how we access your data via the DVLA, MyLicence and other relevant entities

## Everything else

- [How do I make a complaint?](https://support.cuvva.com/en/articles/89961-how-do-i-make-a-complaint.md): Making a complaint at Cuvva
- [Is Cuvva legit? From FCA and Trustpilot to our customer reviews](https://support.cuvva.com/en/articles/6460908-is-cuvva-legit-from-fca-and-trustpilot-to-our-customer-reviews.md): Hey careful consumer, we see you! Check out our FCA number, our Trustpilot score, and our reviews for ultimate peace of mind.
- [Expected Behaviour Policy](https://support.cuvva.com/en/articles/7930383-expected-behaviour-policy.md): How you should behave when borrowing or lending vehicles via Cuvva
- [Cuvva's terms and conditions](https://support.cuvva.com/en/articles/5907873-cuvva-s-terms-and-conditions.md): Here's everything you need to know about our Ts&Cs
- [Referral discount](https://support.cuvva.com/en/articles/6119176-referral-discount.md): Refer a friend and you both get £10
- [How to contact customer support or leave feedback](https://support.cuvva.com/en/articles/5802923-how-to-contact-customer-support-or-leave-feedback.md): If you need help, want to share feedback, or need to report something, you can do it all quickly through the app.
- [How to say 'Cuvva'](https://support.cuvva.com/en/articles/5883635-how-to-say-cuvva.md): The age-old question....
- [How to change ownership of a vehicle](https://support.cuvva.com/en/articles/9240818-how-to-change-ownership-of-a-vehicle.md): How to claim ownership, change ownership, or remove ownership of a vehicle
- [Can I change the name on a Cuvva account?](https://support.cuvva.com/en/articles/9242250-can-i-change-the-name-on-a-cuvva-account.md): How to change your name
- [How to use ClickMechanic](https://support.cuvva.com/en/articles/9791442-how-to-use-clickmechanic.md): How to book an MOT through the Cuvva app
- [Driving in Northern Ireland](https://support.cuvva.com/en/articles/12975059-driving-in-northern-ireland.md): What you need to know about using Cuvva’s temporary car insurance in Northern Ireland

## Cuvva car clubs

- [Cuvva car clubs explained](https://support.cuvva.com/en/articles/9297996-cuvva-car-clubs-explained.md): How to start a car club with Cuvva
- [Tips for sharing your car](https://support.cuvva.com/en/articles/9464423-tips-for-sharing-your-car.md): Things to consider when lending your car using Cuvva car clubs
- [What's covered when someone borrows your car with Cuvva car clubs](https://support.cuvva.com/en/articles/9483098-what-s-covered-when-someone-borrows-your-car-with-cuvva-car-clubs.md): From claims to speeding tickets
- [How to borrow or lend a car using Cuvva's public car clubs](https://support.cuvva.com/en/articles/10313928-how-to-borrow-or-lend-a-car-using-cuvva-s-public-car-clubs.md): How to create one of Cuvva’s public car clubs, switch your existing private car club to public, or join a public car club