Want to chat to customer support? Just tap the speech bubble in the corner of the screen on the app or website. Support hours are 9am to 9pm from Monday to Saturday, and 9am to 6pm on Sundays.
Had an accident or need to make a claim?
If something’s happened, even if you aren't going to claim, you should report it as soon as possible.
For everything else, here's how to chat to Cuvva's customer support team, leave feedback, or make a complaint 👇
Via the app
The fastest way to get your questions answered is through the app.
Open the Cuvva app.
Tap the speech bubble in the top right.
Search for a help article, or start a chat with our team.
Cuvva's customer support hours are:
Monday to Saturday: 9am to 9pm
Sunday: 9am to 6pm
Christmas Day and Boxing Day: 9am to 6pm
We usually reply within a few minutes.
By email
You can also reach us at:
support@cuvva.com
Why we don’t offer phone support
We don’t have a general support phone line.
That’s because we can help you faster online:
No waiting on hold
No security questions when you’re logged in
Quicker replies, often within minutes
Leaving feedback
We’re always looking to improve, and your feedback helps us do that.
You can leave reviews on:
If something hasn’t gone as expected, you can also make a complaint.