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Contacting support

How to contact customer support

Joey M avatar
Written by Joey M
Updated over a week ago

Get in touch through the app, by email, or online

The easiest way to contact customer support is through the Cuvva app. Our live chat team can help with all customer queries between 9am and 9pm. We're on hand every single day of the year.

If you already have a Cuvva account, messaging us through the app will be the fastest way to get help.

We don't handle claims

Cuvva is an insurance intermediary, so we don't handle claims. If you need to report an incident, you'll need to speak to the underwriter for your policy.

You'll be able to find their phone number in your policy documents.

But if you get stuck, just message us in the app - and we'll find the right number for you.

We don't offer phone support

We don't have a contact number, because we've found that we can provide better, faster, and more efficient help online.

No queues: Our team members can help a few customers at once - so you don't have to wait to speak to someone.

Straight to the point: When you're logged into the app, we don't have to ask for your personal details, or go through security questions.

Radically better customer support

Our online service allows us to provide customer support that's as fast and flexible as our insurance.

That's why you can get in touch with us in just a few taps and a member of our support team will get back to you within 5 minutes on average.

Happy driving! πŸš—

How to contact support

In-app: Tap the speech bubble on any screen to search for a help centre article. If your search doesn't match any articles, you'll be given the option to talk to us.

Email: Send a message to

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