You don’t need a password to log in to your Cuvva account.
Instead, we use a magic link, which is a quick and secure way to get you into the app.
How to log in
Open the Cuvva app.
Enter the email address you signed up with.
Check your inbox and tap the magic link we send you.
You’ll be logged straight into the app.
Why we don’t use passwords
Using magic links makes logging in simpler and more secure.
No passwords to remember
You only need access to your emailMore secure
No one can guess or reuse your passwordLinked to your device
The link only works on the phone you’re logging in on, so we know it's you
My magic link isn’t working
Make sure you open the link on the same phone as your app
The link expires after 5 minutes, so open it straight away
If it’s expired, request a new one in the app
I didn’t receive a magic link
Check your email address is correct
Look in your spam, junk, or promotions folder
Try again in the app (wait a few minutes between attempts)
A quick note
Once you’re logged in, you’ll usually stay logged in on your device, so you won’t need to repeat the process often.
If you have any questions, just search the help centre for a quick answer or reach out to our customer support team. Happy driving!