If you get pulled over by the police while driving, they might ask you to show that you’re insured

Just show them your policy documents. You’ll get a copy of these by email, as soon as you pay. If you can’t access your documents, our customer support team can send you a new copy - as long as you have an active policy with us.

Once the police have seen your policy documents, there’s rarely an issue. But if there is, just ask them to give us a call. They should be able to find our number on their database.

I’m insured, so why was I pulled over?

If your vehicle wasn’t insured before you bought your Cuvva policy, there’s a chance that you might not be showing up as insured on the Motor Insurance Database (MID) yet.

We update the MID more often than other insurers - but it can still take up to 24 hours to appear. Don’t worry though, you’re still fully insured.

For more information, check out our article on the Motor Insurance Database.

Your vehicle should always be insured

It’s important to remember that by law, vehicles have to be insured at all times. These are known as Continuous Insurance Enforcement (CIE) laws.

So while you can use Cuvva to drive a car that isn’t already insured, it would be illegal to leave that vehicle uninsured between Cuvva policies.

For more information, check out our article on CIE laws, or the GOV.UK website.

Happy driving! 🚗

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