Cuvva is the insurance broker, so we wouldn't handle claims. For all claims issues, you'll need to speak with the underwriter of your policy. You can find this on your policy documents, or if you're unsure pop us a message in-app! 💬
Making a claim
020 3828 7127 is for Mulsanne, who are the underwriters for sharing and subscription policies.
020 3828 7381 is for Wakam, who are the underwriters for sharing and subscription policies.
For any motor policy, if significant damage has occurred or anyone has been injured, you should call the police. If the police do arrive, get the name and number of the police officer and take note of the crime reference number you are given.
Other things you can do
Take pictures of the incident with your phone.
Record the names and contact details of those involved and any witnesses.
Even if you think it may have been your fault, we would suggest not making any admission of fault or apology at the scene.
They’ll probably ask you for the following details
Policy number (should be in your policy documents)
Vehicle make, model, colour, and registration
Where the accident happened
Details of any damage, and photos if you have them
The other driver’s details (if there was another driver involved).